TM
Tumelo M
1 reviews | Active since Dec 2021
18 Jul 2022, 14:15
**** of a bank that takes people’s money!
You guys **** people of their money. I have a client that made a pay and clear payment to my Capitec account and it’s not reflecting. FNB verified the payment however it’s not reflecting in my account?!!! This is the 2nd time now and I regret ever using this **** of a bank! Please refund my money! Resolve this ASAP!
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Replies (2)
Capitec Bank's replyOfficial
18 Jul 2022, 14:38Good day Tumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Jul 2022, 14:38
Official
Good day Tumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Tumelo M's updateReviewer Update
19 Jul 2022, 10:28You guys are saying you can’t trace the funds, but FNB says the funds left the account from my clients bank to mine. The exact same thing happened in December and it is so frustrating that a big bank like yours would ***** from small businesses. It is appalling and I will vent on all social media platforms till this is resolved
TM
Tumelo M's update19 Jul 2022, 10:28
Reviewer Update
You guys are saying you can’t trace the funds, but FNB says the funds left the account from my clients bank to mine. The exact same thing happened in December and it is so frustrating that a big bank like yours would ***** from small businesses. It is appalling and I will vent on all social media platforms till this is resolved