KS
Keshni S

1 reviews | Active since Jul 2021

13 Jul 2021, 19:20

**** - *****

Good day , i would like to share my story where i have got **** and have reordered it to capitec in a few hours of realizing that i had been ****med , i had called the called center and asked them to stop the payment as it was just made a few hours ago and was not processed into the **** persons account, i was then told to go and open up a case and that the money cannot be stopped , how is this possible ??? if i had made the payment and called for it to be stopped how can they not reverse the money back i had no lost the money because the **** person has blocked me and not refund the money back.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Jul 2021, 20:17
Official
 Good day Kershni

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank