KS
Keshni S
1 reviews | Active since Jul 2021
13 Jul 2021, 19:20
**** - *****
Good day , i would like to share my story where i have got **** and have reordered it to capitec in a few hours of realizing that i had been ****med , i had called the called center and asked them to stop the payment as it was just made a few hours ago and was not processed into the **** persons account, i was then told to go and open up a case and that the money cannot be stopped , how is this possible ??? if i had made the payment and called for it to be stopped how can they not reverse the money back i had no lost the money because the **** person has blocked me and not refund the money back.
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Replies (1)Capitec Bank's replyOfficial
13 Jul 2021, 20:17 Good day Kershni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2021, 20:17
Official
Good day Kershni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
