NH
Nomtha H
1 reviews | Active since Jul 2021
19 Jul 2021, 15:47
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Utter ******* of a bank. Got my money withdrawn without my consent and got told by consultants that it is my fault and the money was withdrawn with my correct pin. My salary was withdrawn and they do not care. I hate this bank and all it's pathetic ethics. I do not recommend it to anyone.
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Replies (5)NH
Nomtha H's updateReviewer Update
19 Jul 2021, 15:49Unsatisfied with their ridiculous verdict, my hard earned money gone because they are ***********. The agent lacked everything to help me.
NH
Nomtha H's update19 Jul 2021, 15:49
Reviewer Update
Unsatisfied with their ridiculous verdict, my hard earned money gone because they are ***********. The agent lacked everything to help me.
Capitec Bank's replyOfficial
19 Jul 2021, 15:52Good day Nomtha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Jul 2021, 15:52
Official
Good day Nomtha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NH
Nomtha H's updateReviewer Update
19 Jul 2021, 15:59What puzzles me is the fact that Capitec has only used the information that i provided to dismiss my case without even investigating by looking into my spending patterns and history. The bank just says your card and code were used. It is my belief that if Capitec makes an effort to investigate my case, a different outcome will be reached. Are Capitec clients not insured somewhat against claims of ******* and ********ity? Please look into this case, I WANT my money
NH
Nomtha H's update19 Jul 2021, 15:59
Reviewer Update
What puzzles me is the fact that Capitec has only used the information that i provided to dismiss my case without even investigating by looking into my spending patterns and history. The bank just says your card and code were used. It is my belief that if Capitec makes an effort to investigate my case, a different outcome will be reached. Are Capitec clients not insured somewhat against claims of ******* and ********ity? Please look into this case, I WANT my money
Capitec Bank's replyOfficial
19 Jul 2021, 18:48 Good day Nomtha
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Jul 2021, 18:48
Official
Good day Nomtha
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
NH
Nomtha H's updateReviewer Update
22 Jul 2021, 10:08Still waiting for an update. Please call me
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NH
Nomtha H's update22 Jul 2021, 10:08
Reviewer Update
Still waiting for an update. Please call me
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