VR
Veronica R

1 reviews | Active since Feb 2016

23 Jun 2022, 09:36

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On 7 May 2022 aan amount of R749 was taken out of my account I lodged a dispute. This morning they phoned me and said transaction was authorised by me and that it is a subscription service to a company called beestinghub. I did not authorise this transaction. They claim it was a credit card transaction. My account is a debit card and not credit card. I tried to contact this company but seems they don't exist. My question hoe safe is my money in this bank

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jun 2022, 10:22
Official
Good day  Veronica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank