SM
Sthembile M

1 reviews | Active since Jul 2021

13 Nov 2021, 10:04

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Am torn apart with this bank. I sent someone R200 mistakenly. They can't revrerse my money.

The person close down his account they can't even give me her cellphone number and real names. What can I do to solve this matter.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Nov 2021, 11:07
Official
Good day Sthembile

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank 
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:08
Official
Hi Sthembile

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank