TS
TEBOGO S

1 reviews | Active since May 2011

19 Apr 2021, 09:25

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Capitec keeps on debiting me even after I paid up. Hi Capitec is keeping on debiting me around R1.8k monthly even after I paid of the debt 2 or 3 months ago. The last I spoke to their consultant assured me that I had paid off the credit facility, but to my surprise they keep on debiting me. Please reverse all the extra debits you charged me and send me paid up letters for both loans.

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Apr 2021, 09:30
Official
 Good day Tebogo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

TS
TEBOGO S's update19 Apr 2021, 09:54
Reviewer Update
Thanks for prompt response, I hope to get to the bottom of this today.