1 reviews | Active since Nov 2015
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From: Capitec. [Email Removed] <br> Sent: 05 October 2015 07:55 AM<br> To: [Email Removed]<br> Subject: Online private message<br> <br> Dear Client,<br> <br> We have temporarily deregistered your online access as <br> multiple incorrect logon attempts was discovered from an unusual IP address<br> with your remote pin.<br> <br> Please confirm your recent online access to show<br> you are not currently away.<br> <br> Restore online access<br> <br> Please adhere to this new feature to prevent future online access denial.<br> (c) 2015 <br> e mail received - as soon as access done sms came through that approx. R29000.00 withdrawn from my account after many attempts to Capitec to recover my money I was informed they cannot assist.How in these times does something like this occur and surely the Bank should have measures to prevent this.Capitec advertise regularly and offer their services.How can I not question Capitecs sincerity and providing anyone with saftey in entrusting monies with them.I have also requested copies of emails they say were sent from them,this has fallen on deaf ears.I will not recommend Capitecs services to anyone.All I want is my hard earned monie back!!!<br>
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Megan Martin will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Megan Martin will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,
