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Late December 2021, I received a notification of money being deducted from my account which seemed to be an online purchase. I went to Capitec to get help since I didn't understand what was going on and wanted to get my money back. They told me they couldn't reverse the money so I had to wait for 14 days till they could help me since 'its an online transaction' and told me they would also try reach me if there's any change. It's the 16th of March now, 2022 I still haven't got my money (R800). Instead they give me different stories and even suggested I find out myself how that could happen. "strange" That's all I got from them.