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It happen that I was given a Capitec Account to deposit for investment purposes on the 17 November 2020 and the person who gave me the account can't be reached and I didn't receive any service for R1500. I have raised a chargeback with the bank and their forensic management told me that Luno stated that was used.My dispute is was used by who for what? It is a schematic diagram my scenario.I want my money back chargeback rules codes applies here.