1 reviews | Active since Jun 2017

01 Jun 2017, 07:33

****

<p>ON the 12 of may a guy ****ed me R 10000 R 5000 from ned bank and R 5000 from Capitec went to capitect the have the money reversed 10 min after the transfer legend the case got a ref on feedback even today.</p> <p> </p> <p>Went to Yarona shopping center Tembisa so they call it buts it in kaalfontien. Told them my story they loved a case with the forensic so they say still no feedback even today. I have opened a case with the police called the branch gave them the case number. Its been 2 weeks now nothing. Nedbak told me sorry nothing they can do for me I am not a bonafide client and had my hello peter account closed sorry for using their services. But Capitec I am your client can I get feed back even if I don't get money back can someone tell me something.</p> <p> </p> <p>I have miss placed my ref but at the branch they have it intact 2 of them one that I logged on the day of the incident and the one they logged them self I have spoken to the manager very help full man and his staff but no feedback.</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jun 2017, 09:19
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,