HN
Hlengiwe N

1 reviews | Active since Aug 2017

25 Apr 2018, 15:06

****

Capitec is just a fly by night Bank . I started by having a problem with their Cell phone banking application after that R99 debit orders on my account started an I could not see them as I can not request for a statement every month only noticed these R99 debit orders today when I look at my statement. I stopped one debit order in January but im still being charged for it even Today . Banking Application not working even today , R99 still taken off my account and still charged for the debit order that was stopped in January .

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Apr 2018, 08:34
Official

I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

HN
Hlengiwe N's update23 May 2018, 09:15
Reviewer Update
Good day Thank you for your response : However all the promises that were made to me non of them has ever been fulfilled .