TR
Tebogo R
1 reviews | Active since Dec 2021
17 Dec 2021, 13:03
****
I was ****med my money on the 16 of December. All of a sudden my app was not working and I never got a notification when all the money went out. They telling that I made a transfer to someone with a luno account. Their customer service is very bad and useless.
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Replies (4)
Capitec Bank's replyOfficial
17 Dec 2021, 16:13 Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Dec 2021, 16:13
Official
Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TR
Tebogo R's updateReviewer Update
17 Dec 2021, 16:34How will it cause I already have a case by you guys and now I'm broke that was my last money
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Tebogo R's update17 Dec 2021, 16:34
Reviewer Update
How will it cause I already have a case by you guys and now I'm broke that was my last money
TR
Tebogo R's updateReviewer Update
17 Dec 2021, 16:35I can't be patient when I have no food and money to go to work
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Tebogo R's update17 Dec 2021, 16:35
Reviewer Update
I can't be patient when I have no food and money to go to work
Capitec Bank's replyOfficial
21 Feb 2022, 12:11Hi Tebogo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 12:11
Official
Hi Tebogo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank