Savings account dissapeared

My savings account with an account number *** suddenly dissapeared in my app. I've been transacting from this account now it ia no longer showing. I honestly get tired of these ****mers that sends us money when we refuse to continue with their taska which requires us to deposit; they report our accounts and our accounts gets paused. This account dissapeared shortly after a R50 deposit from this one person who paid me from telegram. Capitec should atleast communicate with us before closing our accounts. I need my access back to my account because i didn't do anything wrong. I've tried calling but never got any way forwars