1 reviews | Active since Oct 2023
SAVINGS ACCOUNT CLOSED BEFORE ITS EVEN OPENED
My savings account was opened and closed in the same day. The consultant at Hercules branch was very abrupt and rude. Never explaining anything.
I could not transfer money into this account and when I went back they told me it waa closed and they will escalate it but they can't do anything about it.
I've phoned customer care and they've told me to send them a 3 month bank statement or a affidavit stating the reason I want to open this account and the fixed amount that will be paid into it.
After sending them the affidavit they mailed me stating that its not sufficient and they now need to know where I will be getting the money that I want to pay into this account. Apparently they want to prevent me from financial crime.
I will be taking my account elsewhere
