1 reviews | Active since Oct 2016

30 Oct 2016, 08:33

Savings Account

<p>After trying numerous times to open an account for my wife who is a foreigner we were told we can't because her passport does not say a permit to stay but rather a visa to live and work in South Africa. Capitec, work with your FICA and come to a solution because you are going to lose many customers because of that. We were able to open an account with another bank which did not have a problem with her visa. Am looking now to change my account too if this is how you do business.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Oct 2016, 09:17
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank