CG
Chris G

1 reviews | Active since Nov 2013

26 Feb 2015, 08:55

Saving Account Transaction Complain

wow! wow! wow! In less than 3 minutes of my step back from my computer chair after night mare with Capitec Bank Transaction complain. I am lost for words! I was surprised ! The lady called telephonically by the name of Roelin (Head Office). The debt has been written off! She said. I am so excited! Free at last! wow.. wow.. wow. They really care about clients! what an overwhelming experience! Thanks to Hello Peter and the Team! You are doing a wonderful job! Thank you Capitec. You are putting customers first as a priority. That's really customer-centric ! Thank you...Thank you.. Thank you! I was informed that their systems are also upgraded! I am hoping it is for the best to their clients, I am so thrilled! Now I will be doing a full banking with them.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2015, 12:23
Official
Hello ***C,

Thank you for your feedback! Capitec Bank is known for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Roelin and trust that your future association with Capitec Bank will be long and pleasant.

Bianca Pieterse
Complaint Administrator
Capitec Bank