SK
Samuel K
1 reviews | Active since Aug 2019
09 Apr 2020, 06:10
Samuel is unhappy about the service
Good my name is Samuel I'm not happy at all about capitec on the 03-04-2020 some one hacked into my account send 1000 and withdrawn it without my authority and used mobile banking number and I reported the matter to the bank yesterday they called me and said they can't help me because it's not the bank mistake it's mine and funny enough someone hacked my account without my authority please help me what can I do?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
09 Apr 2020, 09:33I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Apr 2020, 09:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
SK
Samuel K's updateReviewer Update
09 Apr 2020, 09:36Thanks I will love that my number *** email ***
SK
Samuel K's update09 Apr 2020, 09:36
Reviewer Update
Thanks I will love that my number *** email ***