MJ
Maritsa J
1 reviews | Active since Mar 2021
04 Nov 2021, 09:45
Same problem as previous MONTHS !!!
Capitec cancelled my credit card months ago, due to sequestration, which I am obviously aware of. Every month I get a message about a debit order that will go off on month end. Every month I complain. Every month I get a promising phone call. The mext month it starts all over again. How can I trust Capitec that they wont take the debit order? They cant keep a promise about a message, so I dont trust their empty promises. Really annoyed by explaining my strory on email and phone calls EVERY SINGLE MONTH
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Capitec Bank's replyOfficial
04 Nov 2021, 10:50Good day Maritsa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply04 Nov 2021, 10:50
Official
Good day Maritsa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,