CO
Corne O

1 reviews | Active since Feb 2013

03 Dec 2023, 19:03

Same problem again & again

Once again. Why do i need to pay for your mistake. We had they same problem about a year ago when you refunded my transaction fee, Now you need to do it again. You are taking advantage of me because your service is ****. I wanted to with draw a R1000. your bank had only R350. Why do i need to pay full fees?

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Dec 2023, 14:50
Official
Good day Corne  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,