Salary Refund

My name is Buti Tsholo. I have been banking with capitec for serveral years. I recently had an incident where I was facing possible garnish process which unsuccessful. I was informed that CCS department will open my account within 3 working days. Its been days without communication rent is due, debit krders are bouncing the bank has failed me serveral times now. I am going to take further steps now because i cant bare this delay i have a baby that relies on formula and diapers Alternatively give me my money so i can change this bank because I have submitted all the necessary documents. Instead of resolving my query I am told about stellenbosch. Capitec Bank is a ****.