GB
Gzane B

1 reviews | Active since May 2020

15 May 2020, 10:16

Salary dissappears

Good day

Ive been your valued customer for a very long time,

However I now have doubts the service I received last month when my salary was deducted full amount when I went to investigate in your Field street (Durban) a Indian guy helped me unfortunately his service did not give me any joy I was just told that the money was transferred to Shoprite.

Mind you my full salary during this lockdown, I had no food to provide my family because of Capitec and its ********** activities that cannot be handled professionally.

I'm disgusted yet frustrated.

I need someone that can help me, someone that know his or her job, I'm talking about money my SALARY.

Regards Mr S Radebe ***

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 May 2020, 10:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply26 May 2020, 18:25
Official
Good day

Feedback was provided.  The complaint is resolved.

Kind regards
Capitec Bank