1 reviews | Active since Aug 2021
Safe Heaven for ****mers
On the 16th of November 2023 i was ****med by your client Miss W. Slinge a total sum of R25, 000. You still have these funds on hold in her account, i know this for a fact because my then Forensic Analyst (Mr B Ndembe) at FNB reported the funds in her account as proceeds from suspicious activities of which thankfully led to you guys placing a hold on your clients accounts. I have called your ***** department numerous time since December 2023 to report your ****ming client but your *********** agents kept on telling me they can't log anything, i need to report it at my bank (FNB) of which i did on the 12th of January 2024.. I wrote an Affidavit & opened a ***** case against your client. FNB has been making efforts to reverse the funds for me but their not getting any response or feedback from you guys as if you actually enjoy protecting ****mers because there's no sound reason for you to not reverse my money. I even emailed your forensic department the proof of payment, Affidavit, CAS number & the contact detaila of the Forensic analyst handling the case at FNB. Go to your email address (*****Operations @ capitecbank.co.za) & search for my email titled "Recovery of Funds" from email address (Cinssenathi @ gmail.com)
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Bank
1) No one has bothered to follow up nor contact me regarding the reversal of my R25, 000 to my FNB that has been with you for exactly 99 days to date.
2) i have another ongoing case with you people whereby you placed a hold on my accounts on the 16th of November 2023, however you released the hold & still held on to my funds even after i provided Thobeka with an Affidavit 2 days ago from the sender detailing his source of funds you're still holding on my funds (ref ***).
Do you see how little to zero care & sense of urgency you've displayed thus far in resolving either matters??? You're making it impossible for my small business to thrive, i expect this to be resolved today. Call me ***.
1) No one has bothered to follow up nor contact me regarding the reversal of my R25, 000 to my FNB that has been with you for exactly 99 days to date.
2) i have another ongoing case with you people whereby you placed a hold on my accounts on the 16th of November 2023, however you released the hold & still held on to my funds even after i provided Thobeka with an Affidavit 2 days ago from the sender detailing his source of funds you're still holding on my funds (ref ***).
Do you see how little to zero care & sense of urgency you've displayed thus far in resolving either matters??? You're making it impossible for my small business to thrive, i expect this to be resolved today. Call me ***.