Sad Service

Capitec service to an elderly person so disappointing. We get that there will always be the ATM ****mers we can't change that. But to my knowledge there should be cameras if the is an ATM. Unfortunately my dad lost a R1000 due to card ****mers and went to report the card. He was told to go open a case by the bank which he did. When he made a follow up he was told he won't get his money back cause he gave the ******* his pin number. I means so sad that a bank had to tell a 74 year old man that he gave his pin to thieved 😳. Sad reality...