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Item: Capitec Bank
Rating: 1
Author: Benunu M

Been waiting for Capitec to release my international salary. I sent them all the required documents for my money to be released, sent them countless emails, they do not even bother to respond nor give feedback with regards to my situation!

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

10 Oct 2019, 10:54

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply10 Oct 2019, 10:54

Official

Capitec Bank's replyOfficial

15 Oct 2019, 09:14

Hi Benunu

May you please respond to our email.

Kind regards
Capitec Bank

Capitec Bank's reply15 Oct 2019, 09:14

Official

Hi Benunu

May you please respond to our email.

Kind regards
Capitec Bank

Capitec Bank's replyOfficial

28 Oct 2019, 15:33

Hi Benunu

Your matter has been resolved, you may refer to the international transfer guide sent via our Forex department for future references.

We apologise for the inconvenience caused.

Kind regards
Capitec Bank

Capitec Bank's reply28 Oct 2019, 15:33

Official