Sad Customer

Arrogant behaviour from the terminus branch East London, was totally unacceptable. I'm a client with them, allergic with their Sanitiser. As i was carrying my own, showing that it has 70% Alcohol, Branch manager, his deputy and a Consultant insisted that, I must leave their premises if am not gonna use the Capitec bank sanitizer. Given the reason about my allergy it was their joke. I asked for a permission to use my phone to call their head office, whilst I was talking with their head office, the branch manager was pushing me with words that, i must leave their premises. It was like I'm causing chaos or shouting, something like tha. He was so rude with his staff, asking myself about customer care training if it ever been shared with Capitec bank employees.