1 reviews | Active since Aug 2014
SAD CAPITEC BANK CLIENT (UNKNOWN DEBIT ORDERS).
Dear Capitec bank
The first time i saw your advert on generations i was very excited and at the time i didn't even have a bank account, so i went ahead and got one through you guys, i later worked at 5 different places and i have been receiving my salaries through you guys on my savings account. I was so in love with Capitec, i even got my dad to cancel his Nedbank account and join you, my mom cancelled her FNB account and joined you, my uncles, my siblings, my cousins everyone i know, i recruited them to Capitec.
Today i have to go back to them and inform them how you keep allowing *****'s to take my money that i work hard for. AATRADING , RE TRADE RE, DRE DRECON i have disputed these debit order more than three times and every-time i dispute i'm told they will not debit again, i need Capitec to stop this from happening and these *****'s know very well that most Capitec client do not get notifications of less than R100 that gets deducted from savings account, hence they debit R99.99 R98.00 i only started picking these people up after changing my notifications.
what i want to know from Capitec is, is it really that hard to ensure these people stop bothering my account, is it that hard to ensure they never debit again from my account, i do not know them, is it that difficult to stop them? if so please advise so i can get a new bank account with a different institute which will assist with services of ensuring unknown debit orders gets completely stopped and blocked.
Hope to hear from you soon.
Regards Sad Capitec Client.
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Miss Mojela
As discussed via the telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Miss Mojela
As discussed via the telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
