SK
Sello K

1 reviews | Active since Oct 2023

11 Oct 2023, 06:52

********s over pensioners

Never been so disappointed about the level of incompetence Ur investigators an old man was kidnapped on the 22 of August 2023he came to 1 of Ur branch on the 23 of August 2023 to report the matter after Ur poor investigations Ur telling an old man whom he has been Ur customer for years that U believing ********s of him I hope u go back and do Ur investigations again cause I believe whoever who was in charge of this investigations is part of those ********s mind u that man had cuts from his wrists yet Ur workers from the branch saw that old man on the 23 why are u conducting investigations without engaging with workers in the branch but I promise to take it further cause this old man is sick today from the whole incident after making him believe that u have recovered R173000.00 u come back a week later and say it was declined see u soon

0
Replies (3)
Capitec Bank
Capitec Bank's reply11 Oct 2023, 08:34
Official
Good day  Sello

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
SK
Sello K's update11 Oct 2023, 09:40
Reviewer Update
Thank u I will wait
Capitec Bank
Capitec Bank's reply11 Oct 2023, 17:29
Official
Good day Sello  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank