JM
Jacqui M
1 reviews | Active since Aug 2024
24 Aug 2024, 12:13
*****/****s and capitec never being able to assist
I was ****med by a debt review removal company. An unauthorized debit order went off of my account. Furthermore the company sent a *****ulent clearance certificate. I should be able reverse the transaction. Capitec is my bank I am the client and I should be able to reverse/stop whatever transaction should I feel ****med or that it's *****ulent. Consultants are nonchalant and don't assist.
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Capitec Bank's replyOfficial
24 Aug 2024, 16:57Good day, you're chatting with Misa. Thank you for contacting Capitec bank. I hope you are well.
If the debit order was processed incorrectly or **********ly, you might be able to get your funds back. However, the process may differ depending on the type of debit order used. I recommend visiting your nearest Capitec branch to discuss your specific situation with a consultant who can provide you with more information and guidance on the dispute process.
Capitec Bank's reply24 Aug 2024, 16:57
Official
Good day, you're chatting with Misa. Thank you for contacting Capitec bank. I hope you are well.
If the debit order was processed incorrectly or **********ly, you might be able to get your funds back. However, the process may differ depending on the type of debit order used. I recommend visiting your nearest Capitec branch to discuss your specific situation with a consultant who can provide you with more information and guidance on the dispute process.