JW
Jaime-Lee Walther
1 reviews | Active since Sept 2016
14 Aug 2019, 07:53
Running in Circles for double deduction
Trying to get some feedback regarding unprocessed amounts.
Shopping online has deducted the amount twice and I am wanting my money back.
I have been into a branch and I was told that they cant do anything their side until I contacted the company. I contacted Wix and I was told it has to be released from my bank. I have emailed Capitec customer services and I have not heard back.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
14 Aug 2019, 09:12I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 Aug 2019, 09:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
JW
Jaime-Lee Walther's updateReviewer Update
25 Aug 2019, 07:36All sorted thanks to Bayside
JW
Jaime-Lee Walther's update25 Aug 2019, 07:36
Reviewer Update
All sorted thanks to Bayside
Capitec Bank's replyOfficial
10 Sept 2019, 17:03Good day Ms Walther
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
Capitec Bank's reply10 Sept 2019, 17:03
Official
Good day Ms Walther
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank