<p>I am complaining about the Capitec branch in Grahamstown, High Street, and Capitec client services /help desk etc <br />they rejected my application for a credit card because they could not confirm employment by telephone .<br />I am a manager at a small retail store in Grahamstown <br />It is a family business and my father is the sole member of the CC.</p> <p>To me there should be no problem granting me credit.</p> <p>Yet the branch teller and the manager both emphatically said that they could not help me because they could not confirm employment .</p> <p>This seems incredible to me.</p> <p>I then called the Capitec call centre manager with the same response - they cannot help me !?</p> <p>I just really am very happy banking with Capitec , but now am a bit disillusioned as this incident has left me dissapointed .</p> <p>Is there anyway that this can be remedied ?</p> <p> </p> <p> </p>
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
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