TM
Thapelo M

1 reviews | Active since Nov 2016

24 Feb 2022, 15:07

Rude unprofessional bank worker

I went to the Brits mall branch to make a deposit only to find the atm not working and i asked 1 of the employees if we can deposit inside and she said yes. Now i go to the temperature scanner and took a ticket for deposit because she was helping a client and she told me to go out and snatched the ticket telling me to wait until she is done and by that time there is not even 1 client by the deposit counter. What a way to make banking simpler for clients, really disappointed

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Feb 2022, 17:13
Official
 Good day Thapelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
TM
Thapelo M's update24 Feb 2022, 17:17
Reviewer Update
I made the assistant branch manager aware she will give all details and the name of the woman in question