TM
Thapelo M
1 reviews | Active since Nov 2016
24 Feb 2022, 15:07
Rude unprofessional bank worker
I went to the Brits mall branch to make a deposit only to find the atm not working and i asked 1 of the employees if we can deposit inside and she said yes. Now i go to the temperature scanner and took a ticket for deposit because she was helping a client and she told me to go out and snatched the ticket telling me to wait until she is done and by that time there is not even 1 client by the deposit counter. What a way to make banking simpler for clients, really disappointed
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Replies (2)Capitec Bank's replyOfficial
24 Feb 2022, 17:13 Good day Thapelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply24 Feb 2022, 17:13
Official
Good day Thapelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
TM
Thapelo M's updateReviewer Update
24 Feb 2022, 17:17I made the assistant branch manager aware she will give all details and the name of the woman in question
TM
Thapelo M's update24 Feb 2022, 17:17
Reviewer Update
I made the assistant branch manager aware she will give all details and the name of the woman in question
