kM
kevin M
1 reviews | Active since Oct 2015
27 Oct 2015, 12:29
RUDE !! UNHELPFUL AND USELESSSS!!!!
my online banking is still not working after 3 trips to my branch and too many phone calls to get this problem fixed, the mentioned call center agents have an extremely bad attitude, CAPITEC BANK IS BEYOND USELESS,, !!!!!! bank with ABSA i have only had great service from them I HATE CAPITEC and regret ever opening an account, who will pay for my airtime, and my petrol to the bank and more importantly my time ???
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Capitec Bank's replyOfficial
28 Oct 2015, 07:56Hello kevin12345,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Oct 2015, 07:56
Official
Hello kevin12345,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank