SM
Sma M
1 reviews | Active since Jan 2015
29 Dec 2015, 12:16
Rude supervisor
I called in to the collection call centre at capitec<br> the supervisor hung up on me before she' even assisted, please address such bad attitude especially from management when consulting with us consumers
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Capitec Bank's replyOfficial
29 Dec 2015, 17:11Hello Smash1989,
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Randall Ramsden will take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Randall Ramsden will take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
Best regards,
Capitec Bank's reply29 Dec 2015, 17:11
Official
Hello Smash1989,
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Randall Ramsden will take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.
Randall Ramsden will take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
Best regards,