ZB
Zoe B

1 reviews | Active since Feb 2020

25 Feb 2021, 11:08

Rude staff

Captic at the glen. I am highly dissatisfied. I came in with my granny as she is elderly and needs assistance. I sat next to her and was told to move away from her because of "covid" i cannot sit next to her yet we came there together and live together. He was so rude and would not stop harassing me. Will not come here again.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Feb 2021, 11:11
Official
Good day Zoe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Mar 2021, 16:28
Official
Good day Zoe 

Please be informed we have made several attempts to contact you without success. We have sent you an email and sms with our contact information.

Kind regards
Complaint Management
Capitec Bank