sS
sham S
1 reviews | Active since Dec 2016
03 May 2019, 14:55
RUDE SERVICE FROM CAPITEC CONSULTANT
Once again Capitec consultant so rude and no care for a client what's so ever very rude service from Capitec consultant Wandile Mavuso he just spoilt my day by saying capitec can't help me with my account and raised his voice like really who trains them... When they treat you like you nothing it's make one to regret doing business with them ever!!!!
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
06 May 2019, 08:34I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Capitec Bank's reply06 May 2019, 08:34
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank