RUDE Male Agent dawn Park capitec

I went to Capitec Dawn park and there is a male person who is absolutely Agitate, RUDE and not a people's person at all, there are two separate ques at the door one for withdrawals and the other to go inside about 3 of us go to the gentle To find out information but so rudely he doesn't even want to hear what we have to say but just send us to the que and when we ask him one more time he tells us so rudely that we are DRAMA Queens