Rude ***** Department Agent from Capitec Bank

Today (06.06.2024) I received a call from Capitec Bank ***** department from a number ***; a lady by the name of Sisanda Zulu called to inform me that there seems to be some *****ulent transaction taking place on my account a purchase of over R5000 at Woolworths in Mokopane and if I could validate if that was true; when I asked her to hang up and call me back she never did because I wanted to check on my banking app if this was true. After checking on my app I realized that there is no such transaction; this woman even called my father asking for me. When I called her back, she had attitude and when I needed her to validate the information that she gave me because I wanted to go into a branch; she was very abrasive and did not want to assist me further. The reference number that she gave me was A52/7876 and then hung up. I am highly disappointed in Capitec Bank as this is not the first time such happens.