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dmaseti D

1 reviews | Active since Dec 2016

20 Dec 2016, 15:24

rude consultant/unfair treatment

<p>I am so angry I could spit. I have a problem with my card I called the Call Center at 14:35 I spoke to a consultant by the name of Given she asked for my ID and I asked her when can they solve my problem she started screaming at me for WHAT I DON’T KNOW she was so rude.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Dec 2016, 09:04
Official

I acknowledge your posting, and have referred it to Oscar De Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank