Rude consultant

<p><span style="color: #000000; font-family: sans-serif; font-size: 13. ********** 424805px; widows: auto;">I visited the Capitec branch in Montague Gardens, Cape Town. Two consultants were sitting there chatting while every other consultant was assisting customers. The manager then called to have them assist customers and to my misfortune I ended up being assisted by one of them. The name of the consultant I was assisted by is Nazley Jonkers (cp033424) to start of which she didn't acknowledge my presence, proceeded to conversate with a colleague then say give me your ID or bank card, I greeted her and her nonchalant response was off putting. She then told me to go get another ticket without explaining why it is she couldn't assist me. When I started questioning what's happening she proceeded to cut me off, started repeating herself and I told her I heard her but questioned why it should be handled by another department and the turn around time to which she shrudded and said I can't tell you. She then called for the next customer while I was there still trying to get answers</span></p>