SM
Sisanda M
1 reviews | Active since Sept 2009
11 Jan 2019, 15:27
Rude Consultant
I just spoke a very rude and unruly Capitec Consultant and when I asked to speak to another Consultant , he straight up refused. I have never experienced such from your employees. Shocking.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
11 Jan 2019, 16:35Good day
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply11 Jan 2019, 16:35
Official
Good day
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
16 Jan 2019, 08:41Good day Miss Miseli
Kindly be advised I tried contacting you to no avail. You may contact me directly on ***.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Kindly be advised I tried contacting you to no avail. You may contact me directly on ***.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Capitec Bank's reply16 Jan 2019, 08:41
Official
Good day Miss Miseli
Kindly be advised I tried contacting you to no avail. You may contact me directly on ***.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Kindly be advised I tried contacting you to no avail. You may contact me directly on ***.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
16 Jan 2019, 13:06Hi Sisanda
Please refer to our telephonic conversation.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Please refer to our telephonic conversation.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Capitec Bank's reply16 Jan 2019, 13:06
Official
Hi Sisanda
Please refer to our telephonic conversation.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Please refer to our telephonic conversation.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
SM
Sisanda M's updateReviewer Update
24 Jan 2019, 17:13So I was told the matter is dealt with, now you have made two deductions on my account. Only now that I call your centre not happy that I am told you will listen to the call. So the whole complaints manger fed me lies.
SM
Sisanda M's update24 Jan 2019, 17:13
Reviewer Update
So I was told the matter is dealt with, now you have made two deductions on my account. Only now that I call your centre not happy that I am told you will listen to the call. So the whole complaints manger fed me lies.