Rude Capitec staff Durban Station
I am very disappointed with the horrible services that workers of Capitec Durban Station branch offer, specifically "Thobile", I have been serviced by her 2 times in a row and i am really not please by 1. Poor product knowledge 2. Attitude towards clients (RUDE) 3. Lack of Client/customer profiling 4. Poor Listening s****s
These are just a few things to mention about her, really not impressed and I ended up having to just stand up and leave the bank due to her being so RUDE and interrogative rather than profiling. The silence she has with an ANGRY face. I would suggest that the bank looks in to this matter as it is not me alone who has such concerns about this branch, even the lunch breaks that they take all at the same time proves rather very poor planning and delegation. IT IS A MESS!!!!
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
I trust that the matter has been resolved.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
I trust that the matter has been resolved.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
