Rude Capitec cold calling loan offer.

Today I got a call from a very rude person, calling from Capitec. She asked who I was and I answered. Then she continued to ask me something in a very fast manner, so fast that I could not understand. (She must have been trying to get through all her work calls before a break or something)

So I asked her to repeat what she said. Then in a very slow condescending manner, she asks me, "Do you know that you can check if you qualify for a Personal Loan."

I mean this is rude to cold call a client and then firstly speed through the conversation in a rude way, then when asked to repeat, shows a condescending and patronizing attitude is beyond me. Capitec should really consider revamping or retraining their Loans department. Who else has had trouble from them?