FG
Fundiswa G
1 reviews | Active since Aug 2013
23 Aug 2023, 15:49
Rude call center agent - Nomathamsanqa Nkqayi
I called in to a call center after Capitec has changed my payment date without me telling them to do so. I called in to query this and an agent bt the name of Nomathasanqa Nkqayi took my call. She was rude and unprofessional. No customer service at all
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Replies (1)Capitec Bank's replyOfficial
24 Aug 2023, 12:47Good day Fundiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Aug 2023, 12:47
Official
Good day Fundiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
