MS
Matthew S
1 reviews | Active since Jul 2020
29 Jul 2020, 18:47
Rude Branch manager
The branch manager at Kollonade retail park is an ass and doesn't respect people. He's rude and speaks however he wants to anyone. Zero customer service.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
30 Jul 2020, 08:43I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply30 Jul 2020, 08:43
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank