Rude Assistant Branch Manager Mpumi

I went to Capitec Ellof Street next to albertina sisulu street in jhb CBD. I wanted to open an account, funeral plan and a credit card. The consultant was very kind but the Assistant Branch Manager who's Name is Mpumi was very rude. I was not sure of my home residential adress because I've we've moved from where we staying and I'm now at Res. So I called my sister to come and give the proper adress details so when my sister came the Assistant Branch Manager came and stood next to consultant so after my sister gave out the adress she then questioned why I don't know my adress so explained my story but she didn't want to understand she was rude and raised her voice on is and people started staring and my sister apologised for the misunderstanding but she kept on screaming and then she told the consultant to cancel the whole thing and we must leave the bank.

She is rude and she must be dealt with accordingly