ZX
Zandile X
1 reviews | Active since Mar 2023
28 Mar 2023, 17:26
Rude assistant at Capitec
The name of the lady at Westgate Mall capitec is Faith. Very rude, unfriendly and didn't even explain things I enquired about properly. I'm never going back there for a credit card application
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Replies (2)ZX
Zandile X's updateReviewer Update
28 Mar 2023, 17:30Furthermore I requested the lady to assist me with blocking some unauthorized debit orders, so I asked why should I keep disputing them instead of blocking them. She responded in a very rude manner until I decided to just leave cos she was not assisting at all instead giving me attitude. I will be closing my account with Capitec, clearly our monies are not safe and they don't care about assisting
ZX
Zandile X's update28 Mar 2023, 17:30
Reviewer Update
Furthermore I requested the lady to assist me with blocking some unauthorized debit orders, so I asked why should I keep disputing them instead of blocking them. She responded in a very rude manner until I decided to just leave cos she was not assisting at all instead giving me attitude. I will be closing my account with Capitec, clearly our monies are not safe and they don't care about assisting
Capitec Bank's replyOfficial
29 Mar 2023, 06:19Good day Zandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Mar 2023, 06:19
Official
Good day Zandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank