RUDE, ARROGANT CONSULTANT. SIES!!!

AT 08h59 I contacted Capitec on their Whatsapp number and got attended by a very rude Mpumi S (when I asked for her surname she said they are not allowed to give out their surnames just the initial, S) who instead of answering my questions kept on referring me to a branch.

She was sooo disinterested I would ask questions, she would disappear from the chat, come back and answer 1 out of the 3 questions I asked. Would then refer me to a branch even though I told her that I would not be able to go to a branch as I am in training the whole day. Shen left the chat. WOW, so much for customer service CAPITEC!!!!