BM
Boitumelo M
1 reviews | Active since Oct 2010
08 Jun 2020, 19:26
rude, arrogant and inconsiderate
Fisokuhle at Glen mall capitec and her manager are extremely rude. Someone do something about it. she literally chased us out of the branch proudly in front of customers. I feel so small after this ordeal
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Capitec Bank's replyOfficial
09 Jun 2020, 08:56I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply09 Jun 2020, 08:56
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank