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tsholofelo P

1 reviews | Active since Jun 2018

19 Jul 2023, 13:57

Rude and vile sales person

A capitec consultant named Jackie at the kaalfontein yarona Shopping center at Allendale was rude to me for no reason, he went on asking me personal questions about my name and when I rubbed off that question he started commenting about my makeup he further said that my make up was ugly and should never apply it again, when I asked him why he felt he needed to tell me when I didn't ask for his opinion he dismissed me and went on to give him his uncolidted opinion about my looks. I do not understand when consultants feel they could be so over fami**** with clients.

This was very embarrassing for me as I only went to the bank to get help and not be ridiculed by an ill-mannered consultant that does not know how to treat customers

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Replies (2)
tP
tsholofelo P's update19 Jul 2023, 14:04
Reviewer Update
I forgot to mention that Jackie even thretaned me telling me "never to speak to him like that again" when I was merely asking him why he felt the need to comment about my looks
Capitec Bank
Capitec Bank's reply19 Jul 2023, 14:49
Official
Good day Tsholofelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank