Rude and Slow to Update ITC

I pay off my account which haunted me for several years. Handed over to DMC which they did an excellent job on their side in collecting the fees. Until today, my paid up information has not been updated by the Credit Institutions due to Capitec' delay.

I called for an update and a very rude consultant responded and asked me to wait longer or follow up with the credit institutions myself.

*** is the number I called.

Why are you so quick to list consumers but so slow and rude to update our credit records.

Unfortunately I will not be recommending your services to anyone.